Money Back Guarantee

No quibble 28-day trial !

We want you to try your new electric golf trolley, and if you’re not happy, just let us know within 28 days and we will give you all your money back !

We're confident that, once you've used your trolley, you won't be parted from it, so we make a full 28-day money-back promise.

Use it, test it, and if you're genuinely not happy with it, just phone us within 28 days. We'll pick it up at no cost, no quibble, no fuss.

Peace of mind doesn't come any simpler.

Please click here for a message from The Golf Trolley Store
regarding covid-19

Returns/Cancellation Policy

Customer service is our No.1 priority, and as such we have a flexible returns policy:

If you are not completely satisfied with any purchase from us, or you wish to cancel your purchase under the Distance Selling Regulations, you may return it for a full refund or exchange within 30 days, providing:

1. We receive the unwanted order within 30 days of you receiving it and in the same condition as it was when you received it,
2. The item was not a custom made order.

DOWNLOAD RETURNS FORM (PDF)

Faulty Goods-

If an item is faulty, or becomes faulty through normal use, please take the following action:

For purchases under 30 days we will exchange the item at no cost to you, including any return postage costs. In this event please phone or email us to arrange a replacement.

1. For new items purchased over 30 days ago, but less than 12 months, please return the item to the address below. After inspection we will either repair, replace or return (if not a manufacturing fault) the item. If faulty, we will reimburse, within reason, costs incurred for returning the item.
2. For used items purchased over 30 days ago, but less than 3 months, please return the item to the address below. After inspection we will either repair, replace or return (if not a manufacturing fault) the item. If faulty, we will reimburse, within reason, costs incurred for returning the item.

Cancellations-

If after receiving your order you wish to cancel/return it, as you are entitled to do under the Distance Selling Regulations, then we are happy to accept this providing:

1. We receive the unwanted order within 30 days of you receiving it and in the same condition as it was when you received it,
2. The item was not a custom made order.

Once we have received the unwanted order back, we will issue a full refund within 7 days via the original means of payment.

Wrong Item Ordered-

1. We receive the unwanted order within 30 days of you receiving it and in the same condition as it was when you received it,

Please note:

For all Returns:

• When returning to us we recommend that you use a reputable courier (e.g. Parcelforce) for larger items and Royal Mail Special/Recorded Delivery for smaller items. We cannot accept responsibility for the returned goods until a member of our staff has signed for receipt of the goods.
• Please fill in a Returns Form, which can be downloaded at the bottom of this page.

Contact Information / Returns Address:

Email: info@Lambeggolfshop.com

Tel: 0844 357 8882

If returning any item to us, please download the Returns Form below:

DOWNLOAD RETURNS FORM (PDF)